Payment Policy

Last Updated: October 10, 2025

This Payment Policy outlines the accepted payment methods, currency, and security measures used on the Grace Glisten website. By placing an order, you agree to the terms outlined below.


Accepted Payment Methods

Grace Glisten currently accepts PayPal as the primary payment method for all online purchases.

Customers may complete their transactions using a PayPal account, which allows payment through supported funding sources such as:

  • Credit cards

  • Debit cards

  • Linked bank accounts

We are continuously working to expand our payment options to provide greater flexibility in the future.


Currency

All prices and transactions on the Grace Glisten website are displayed and processed in United States Dollars (USD). This includes product prices, shipping fees, taxes (if applicable), and any additional charges.

If you are purchasing from outside Malaysia, your payment provider or financial institution may apply currency conversion based on its exchange rate and may charge additional fees. These fees are determined by the provider and are beyond our control.


Payment Security

Your payment security is important to us. Grace Glisten uses SSL (Secure Socket Layer) encryption technology to protect your personal and payment information during checkout.

We do not store, process, or have access to your full payment details at any time. All payments are securely handled through PayPal’s payment system.


Payment Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email with your purchase details. Orders will only be processed after payment is fully received and verified.

If a payment cannot be verified or is declined, the order will not be processed.


Failed or Declined Payments

Grace Glisten is not responsible for payments that are declined due to issues with your payment provider, insufficient funds, or incorrect account information. If your payment fails, please contact PayPal or your financial institution for further assistance.


Changes to This Policy

Grace Glisten reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes will be reflected on this page with an updated revision date.


Contact Us

If you have any questions regarding payments or billing, please contact us.

Store Name: Grace Glisten
Email: info@graceglisten.com

Address:
4, Persiaran Setia Makmur
Setia Alam, Seksyen U13
40170 Shah Alam
Selangor, Malaysia

Operating Hours:
Monday to Friday: 12:00 PM – 7:30 PM (GMT+8)

You may also reach us through the Contact Us form on our website. We aim to respond to all enquiries within 48 business hours.