Shipping Policy

Last Updated: October 10, 2025

At Grace Glisten, we are committed to ensuring your orders arrive safely and on time. This Shipping Policy applies to all products in our store and provides clear information on order processing, delivery times, shipping fees, free shipping conditions, and shipping regions for customers located in Malaysia and the United States.

Order Processing Time

Orders are processed on business days only (Monday to Friday). To qualify for same-day processing, please place your order before 18:00 (GMT+8). Orders placed after this time, or on weekends and public holidays, will be processed on the next business day.

Order Type	Processing Time
Standard items	2–5 business days
Popular styles	1 business day (may ship within 24 hours)
Customized orders	3–8 business days

Processing time includes order verification, quality checks, packing, and dispatch from our fulfillment center. If an item is out of stock or requires additional handling time, you will be notified by email.

Shipping Time and Methods

Delivery is made Monday to Friday, excluding weekends and public holidays. Shipping time depends on the destination.

Shipping Region	Shipping Time	Shipping Fee	Free Shipping Condition
Malaysia	6–9 business days	Free	Free on all orders
United States	7–10 business days	Free	Free on all orders

Total Estimated Delivery Time = Processing Time + Shipping Time
Malaysia: ~8–14 business days
United States: ~9–15 business days

All orders are shipped via reliable courier services to ensure safe and timely delivery.

Currency

All prices, shipping fees, and charges on our website are listed and processed in United States Dollars (USD). If your payment is made in another currency, your financial institution may apply conversion rates or additional fees, which are beyond our control.